How Mediation Works
Why use Mediation North Surrey?
Step 1 – Contact Mediation North Surrey (see 'Refer a dispute to us' section below)
Step 2 – By arrangement, two mediators visit you (and separately the other parties involved) to listen to your concerns, answer questions about mediation and help you to consider what needs to change
Step 3 – With everyone willing, a joint mediation session is set up at a neutral venue arranged by Mediation North Surrey (if necessary, mediators can shuttle between parties)
Step 4 – The mediation session will explore the issues and concerns everyone raises, ensuring that all have the opportunity to give their point of view and aims to reach an amicable solution, which is agreeable to all parties
Step 5 – A simple written agreement maybe signed and copied to all parties, including agreement on how to address any future issues that may occur
How it Works
Mediation is confidential
Mediation is impartial
Mediation is effective
Mediation is quicker, less stressful and cheaper than going to court
Mediators are there to help you resolve problems
Mediators are non-judgmental and do not take sides
We don't charge for our services
Why not give it a try?